Privacy Policy — Wat Ah Gwaan

This Privacy Policy describes how Wat Ah Gwaan (“we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit or make a purchase from this website.

Personal information we collect

When you visit the site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device.

When you make a purchase or attempt to make a purchase through the site, we collect certain information from you, including your name, billing address, shipping address (where applicable), payment information (including credit/debit card details), email address, and phone number.

How we use your personal information

We use the information we collect to:

  • Process and fulfil orders (including payment processing, confirmations, and refunds)

  • Communicate with you regarding your order or enquiry

  • Screen orders for potential risk or fraud

  • Improve and optimise our website and services

Sharing your personal information

We share your personal information with third parties to help us use your personal information, as described above.

This includes:

  • Squarespace, which powers this website

  • Payment processors such as Stripe and/or PayPal

We may also share your information to comply with applicable laws and regulations, respond to lawful requests, or protect our rights.

Behavioural advertising

We may use your personal information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. You can opt out of targeted advertising by adjusting your browser or cookie preferences.

Cookies

We use cookies and similar technologies to improve your browsing experience and analyse site traffic. You can manage your cookie preferences at any time using the cookie settings available on this website.

Your rights

If you are a resident of the United Kingdom or European Economic Area (EEA), you have the right to:

  • Access the personal information we hold about you

  • Request correction, update, or deletion of your personal information

To exercise these rights, please contact us using the details below.

Data retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, unless otherwise required by law.

Changes

We may update this Privacy Policy from time to time to reflect changes to our practices or legal requirements.

Contact us

For more information about our privacy practices, or if you have questions or complaints, please contact us at:

Email: info@watahgwaan.com

Business name: Wat Ah Gwaan

Country: United Kingdom